Privacy Policy
Last Updated: January 15, 2025
At Lightadynamix, we believe transparency builds trust. This privacy policy explains how we collect, use, and protect your personal information when you interact with our blockchain architecture education platform.
We're committed to protecting your privacy while providing exceptional educational experiences. This document outlines our practices in accordance with Taiwan's Personal Data Protection Act and international privacy standards.
Information We Collect
Information You Provide Directly
When you register for our programs, contact us, or engage with our platform, we collect:
- Name, email address, and phone number for enrollment and communication
- Educational background and professional experience to customize learning paths
- Payment information processed securely through our payment partners
- Feedback and course evaluations to improve our educational offerings
- Communication preferences for newsletters and course updates
Technical Information
Our platform automatically collects certain technical data to ensure optimal performance:
- IP address and location data for security and content delivery
- Browser type, device information, and operating system details
- Learning progress, time spent on modules, and completion rates
- Website usage patterns to improve user experience
- Error logs and performance metrics for technical troubleshooting
How We Use Your Information
We use your personal information solely to provide, improve, and personalize your educational experience with Lightadynamix.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course enrollment and delivery | Contact information, learning progress | Contract performance |
| Customer support | Communication records, technical data | Legitimate interest |
| Platform security | IP address, device information | Legitimate interest |
| Educational newsletters | Email address, preferences | Consent |
We never sell your personal information to third parties. Any data sharing occurs only with trusted partners who help us deliver our educational services, and only under strict confidentiality agreements.
Data Protection and Security
Security Measures
We implement comprehensive security measures to protect your personal information:
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments by independent security firms
- Access controls ensuring only authorized personnel can access personal data
- Secure data centers with physical security measures and environmental controls
- Regular backups stored in geographically separate, secure locations
- Employee training programs on data protection and privacy best practices
Data Storage and Retention
Your personal information is stored on secure servers located in Taiwan and other jurisdictions with adequate data protection laws. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
Student records: Retained for 7 years after course completion
Marketing communications: Until you unsubscribe or request deletion
Technical logs: Automatically deleted after 90 days
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information:
Right to Access
Request a copy of all personal information we hold about you, including how we use it and who we share it with.
Right to Correction
Ask us to correct any inaccurate or incomplete personal information in our records.
Right to Deletion
Request deletion of your personal information when it's no longer needed for the original purpose.
Right to Restrict Processing
Limit how we use your information while we investigate concerns about accuracy or processing.
Right to Data Portability
Receive your personal information in a structured format to transfer to another service provider.
Right to Withdraw Consent
Stop us from processing your information where we rely on your consent, such as marketing communications.
How to Exercise Your Rights
To exercise any of these rights, contact our Data Protection Officer at contact@lightadynamix.com. We'll respond to your request within 30 days and may ask for identification to ensure we're responding to the correct person.
Some requests may take longer if they're particularly complex or numerous. We'll keep you informed about any delays and explain the reasons.
Third-Party Services and Data Sharing
Service Providers
We work with carefully selected third-party providers to deliver our educational services. These partners have access to personal information only as needed to perform their functions and are contractually obligated to protect your privacy:
- Payment processors for secure transaction handling
- Email service providers for course communications and newsletters
- Cloud hosting providers for platform infrastructure and data storage
- Analytics providers to understand platform usage and improve user experience
- Customer support platforms for efficient inquiry handling
Legal Requirements
We may disclose personal information when required by law, such as responding to court orders, legal processes, or government requests. We'll notify affected individuals when legally permitted to do so.
We never share student performance data or detailed learning analytics with external parties without explicit consent.
International Data Transfers
While our primary operations are in Taiwan, some of our service providers may process data internationally. When personal information is transferred outside Taiwan, we ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions recognizing equivalent privacy protection
- Certification schemes ensuring international privacy standards
- Binding corporate rules for multinational service providers
We regularly review our international partners to ensure they maintain appropriate privacy safeguards for your personal information.
Updates to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data processing practices. Changes take effect immediately upon posting to our website.
For substantial changes that affect how we use your personal information, we'll notify enrolled students via email at least 30 days before the changes take effect. Continued use of our services after notification constitutes acceptance of the updated policy.
You can always find the most current version of this privacy policy on our website, with the last updated date clearly displayed at the top.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your personal information? Our privacy team is here to help.
Da'an District, Taipei City
Taiwan 106
We typically respond to privacy inquiries within 48 hours during business days. For urgent privacy concerns, please call our main number and ask to speak with our Data Protection Officer.